Purchases

How do I return a purchased book for a refund?

To be eligible for a refund of an item you purchased, the item must be received in our warehouse within 30 days from the ship date or course start date, whichever allows more time. You will need a Return Merchandise Authorization number which is automatically generated when you complete a return and print your return label via your My Account.

Please note, all returns must have a Return Merchandise Authorization number to ensure the returns process is completed successfully.